Terms of Service

Wholesale use

KIYOI is a wholesale supplier to restaurants, retailers and other food service businesses. This website provides information about our company and products and lets businesses request accounts and quotes. We do not sell to the public through this website, and we approve wholesale accounts at our discretion.

Products, availability and quotes

Product listings, photos, origins, specifications and seasonal information are provided for general reference and may change without notice. Many of our products are seasonal or depend on market supply, so availability is not guaranteed. Photos may not show the exact product you receive.

We do not publish prices on this website. A quote request is not an order, and a quote is not a commitment to supply until we confirm your order.

Orders, delivery and payment

Orders, pricing, delivery and payment are governed by your account terms, order confirmations and invoices with KIYOI. If anything on this website conflicts with those documents, those documents control. Delivery days, cutoff times and service areas described on the site are typical and may vary.

Food safety and handling

Once products are delivered or picked up, you are responsible for storing, handling and preparing them safely and in line with applicable food safety laws, including any consumer advisories required for raw or undercooked foods. Storage guidance on this website is general and does not replace your own food safety procedures.

Acceptable use

When using the site, you agree not to:

• Submit false, misleading or spam information through our forms
• Interfere with the site, its security, or other users
• Copy, scrape or reuse site content for commercial purposes without our written permission
• Use the site in violation of any law

Intellectual property

The KIYOI name, logo, text, photos and other content on this site belong to KIYOI or its licensors and are protected by law. Customer, partner and product brand names and logos belong to their respective owners and appear for identification only.

Third-party links

The site may link to websites run by others. We do not control and are not responsible for their content, products or practices.

Disclaimers

The website and its content are provided "as is" and "as available" without warranties of any kind, express or implied, to the fullest extent permitted by law. We do not warrant that the site will be uninterrupted, error-free or free of harmful components.

Limitation of liability

To the fullest extent permitted by law, KIYOI will not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the website. This section does not limit any rights or obligations under your account terms for products we supply.

Governing law

These terms are governed by the laws of the State of California, without regard to its conflict of laws rules. Any dispute relating to the website will be brought in the state or federal courts located in San Mateo County, California.

Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they were last updated. Continuing to use the site after an update means you accept the revised terms.

Contact us

Questions about these terms? Contact us: