Legal
Privacy Policy
Last updated: October 12, 2026
This Privacy Policy explains how KIYOI Inc. ("KIYOI", "we", "us") collects, uses and shares information when you visit our website or contact us about our wholesale products. KIYOI is a business-to-business supplier, and this website is intended for restaurants, retailers and other food service businesses.
Information we collect
Information you give us. When you request an account, ask for a quote or send us a message, we collect the details you enter, such as your name, business name, email address, phone number, the products on your quote list, and anything you write in your message.
Information collected automatically. When you browse the site, we and our service providers may collect technical information such as your browser and device type, the pages you view, the links you click, the website that referred you, and your approximate location based on your IP address. We use Google Analytics for this, which uses cookies and similar technologies.
Campaign information. If you arrive from one of our delivery trucks or another campaign link, we keep the campaign source in your browser for the current session so we know which campaign brought you to us. It is cleared when you close the browser tab.
How we use information
- Respond to inquiries and quote requests
- Set up and manage wholesale accounts, orders, deliveries and billing
- Contact you about products, availability and your account
- Understand how the website is used and improve it
- Protect the website from spam, fraud and abuse
- Comply with legal obligations
How we share information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
We share information only with service providers that help us run our business and this website, such as website hosting, email delivery, analytics (Google Analytics), spam protection (Cloudflare Turnstile) and map display (OpenFreeMap). These providers may use the information only to provide their services to us.
We may also disclose information when required by law, to protect our rights or the safety of others, or as part of a merger, sale or transfer of our business.
Cookies and analytics
Google Analytics sets cookies to measure how visitors use the site. You can block or delete cookies in your browser settings, or install the Google Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout. The site works without analytics cookies.
How long we keep information
We keep inquiry and account information for as long as needed to respond to you, serve your account, and meet our legal, tax and accounting obligations. Analytics data is kept according to our Google Analytics retention settings.
How we protect information
We use reasonable administrative, technical and physical safeguards to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing messages, by contacting us using the details below. Depending on where you live, including California, you may have additional rights under applicable law. We will not discriminate against you for exercising these rights. We may need to verify your identity before responding.
Children
This website is intended for businesses and is not directed to children under 16. We do not knowingly collect personal information from children.
Other websites
Our site may link to other websites, such as our partners or customers. We are not responsible for their content or privacy practices.
Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last updated.
Contact us
If you have questions about this Privacy Policy or your information, contact us:
KIYOI Inc.1222 South Amphlett Blvd, San Mateo, CA 94402Phone: (650) 595-4877Email: orders@kiyoi-inc.comSee also our Terms of Service.